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V&A Waterfront sought to put the power back in the consumers’ pocket by compressing all things V&A into the palm of your hand. The V&A WhatsApp chat bot enabled consumers to engage more with the information they need on a platform they love. 

THE OBJECTIVES

Content in your pocket!

Provide the most relevant information

OUR SOLUTIONS

Google maps integration 

Information hub

 
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Cash Crusaders wanted to build a customer service platform where consumers could easily engage with the brand at a low cost. For Cash Crusaders, the customer service-oriented WhatsApp chatbot fuels engagement, furthers consumer education, promotes brand awareness, and ultimately leads to increased sales, streamlined communication and an amazing turn around time.

THE OBJECTIVES

Help answer 10,000 queries per month

Reduce calls & emails

OUR SOLUTIONS

Automated responses to FAQs

Store Locator

 
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Lancewood cheese is one of South Africa’s most beloved food brands with a huge social media influence. Wanting to engage with their audience on an even more intimate level, Lancewood turned to WhatsApp to showcase their new range and increase sales all while rewarding their new fan base with a digital rewards.

THE OBJECTIVES

Drive Taste, Trials & Sales

Customer Acquisition

OUR SOLUTIONS

Voucher Distribution

Store Locator to Drive Footfall

 
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Being at the heart of many South African meals, SASKO is a brand that connects communities as we share in the foods that unite us.  SASKO chose WhatsApp for their #MzanziBread campaign where loyal consumers were given the opportunity to vote for their favourite Kotas, Gatsbys and Bunny Chows as well as receive the latest updates of SASKO activations and events by dropping their location pin.

THE OBJECTIVES

Brand Affinity

Rewarding consumers & connecting communities

OUR SOLUTIONS

Pin drop for latest SASKO activations and events

Consumer interaction by voting

 
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Momentum wanted to build a WhatsApp platform where users will be able to engage with content that educates and creates awareness about cancer. The platform allowed Momentum to engage with consumers instantly.

THE OBJECTIVES

Drive awareness

Engage and educate consumers

OUR SOLUTIONS

WhatsApp as an information hub

Videos, infographics & links to educational content

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Fruitree launched  a below-the-line campaign for South Africa, Namibia, Botswana and Lesotho. Consumers were enticed to purchase participating Fruitree products and stood to win their share of weekly cash prizes by sending through their till slip. The solution will also allow for the campaign’s media and marketing to be communicated on the platform.

THE OBJECTIVES

Drive awareness

Media & Marketing Communication

OUR SOLUTIONS

Till slip verification

Deployment across 4 countries within Africa

 

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